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Products » TELCOware

Server Edition

Server Edition of TELCOware is fully featured telecom billing solution and designed for integration with one PBXware telephony switch or optionally one third party telephony soft switch.

Features

Billing

Unlimited Service Plans
Unlimited Subscription Packages
PDF Templates
Outstanding Balances
Unlimited Currencies
Pre-Paid and Post-Paid Periods Billing
Unlimited Orders, Invoices and Payments
Unlimited Tax Types
Unlimited Shipping Methods
Auto Overdue Triggers
Subscriptions
Telephony Switches

Customer Relations Management (CRM)

Auto Reply
Support Tickets
Unlimited Number of Tasks & Projects
Task Priorities, Statuses & Assignments
File Attachments
Task and Messages Reminder Window
Search Task, Projects and Tickets
E-mail Templates

Content Management Systems (CMS)

Content Blocks
Unlimited Pages, Images & General Content
User & Groups Role Based Administration
Professional, Instant & Bespoke Designs
Custom Search Engine Marketing
File Upload & Manipulation
Images Security

Accounts

Accounts Based Content
Unlimited Account Types
Account Search
Account View by Status and Type
System to Account(s) Messages
Credit/Debit
Call Spend and Call Billed View

Products and Services

Unlimited Categories and Items
Display Modes and Publishing
Small, Large and Zoom Images
Item Display Options
Item Add-ons
Time and Quantity Based Discounts
Auto PDF Publishing

Service Provider Contact Details

Unlimited Contact Details
Hide/Show Contact Details
View Visitors Submitted Data

Calendar

View User Calendar
Month & Day View
Detailed Task View

Online Customer Account

Account Details
Account Members
Account Balance
Statements
Orders
Invoices
Payments
Saved Carts
Support Tickets
DIDs
Call Records
Subscription Services

Online Customer Portal

Unlimited Number of Content Pages
Contact Page with Contact Form
Products and Services
Shopping Cart
Online Ordering and Payment

Product/Customer Support

Firmware Updates
Customer Support
Comprehensive Documentation

Release Notes

Release Versions

TELCOware 2.9.2

On Line Demos

TELCOware

TELCOware Online Demo


	Products


	PBXware


	gloCOM

TELCOware

•	Server Edition Features Release Notes On Line Demos

•	Network Edition


	Appliances


	SERVERware


	SIP Security


	SIP Monitoring


	gloCOM

Cool Feature #4
IVR Tree



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