The audio format of the voice message recordings is set in the 'Format' field. Once set, all voice messages will be recorded in this format. Be careful when selecting the audio format because some formats, although rich in quality, take a lot of disk space and are slower to transfer by mail.

To set the Voice Message Audio Format:

1. Login to the system administration.

2. Navigate to 'Settings: Voicemail'.

3. Under the 'General Voicemail' group there is a 'Format' option.

4. Select the desired format (wav49/gsm/wav) and Click the 'Save' button.